For being the person to help you in the future you removed previous reviews on this item due to them being tied to the wrong product. People like myself read reviews on mystery items before they buy them and it stated in MANY REVIEWS on top of the bag they got shirts, hats, ball markers, etc also with pictures showing them but when I got mine I just got the bag nothing else, I understand I got the deal which is amazing BUT seeing pictures felt like I got tricked. I emailed customer service to see if there might be a mistake since this is the “ambassador mystery den” and CS implied I must’ve read reviews on a different product. How I see it since all 40 previous reviews are gone I truly believe I didn’t have a “ misunderstanding while ordering”. Crazy CS claimed your “Wrong” in their “professional way” Shank It Golf seemed like they didn’t even want to try n look . How your CS rep just implied that without checking and sending the reply I got. I would’ve been fine with your CS rep just saying “Oh my gosh I see why you would think that and apologize that WE “not me” made that error” that’s it PERIOD. I’ve worked retail for years and I believe in good customer service and at least trying to help but didn’t feel that at all with “Shank It Golf”. Please stop removing my 1 star review. I’ll continue to drop this every time you remove it. It isn’t fair for your future possible customers.
